If you own a PlayStation 5 (PS5), there’s a chance you’ve encountered the frustrating ‘PS5 LAN Cable Not Connected’ error. This guide will walk you through five effective methods to resolve this issue in 2023.
This error typically manifests during online gaming sessions but can also occur randomly, regardless of what you do on your console. It is often due to a software or hardware issue. This guide covers solutions to both kinds of problems to enjoy a seamless gaming experience.
Method 1: Update Your Console’s System Software in Safe Mode
One of the common culprits behind the ‘PS5 LAN Cable Not Connected’ error is outdated system software. Updating your PS5’s system software in safe mode could rectify this issue.
Here’s a step-by-step guide on how to do this:
- Step 1: Press the power button on your PS5 console until it powers down completely.
- Step 2: Hold down the power button once your console is off until you hear a second beep (approximately 7 seconds later).
- Step 3: Connect your DualSense controller to your PS5 using a USB cable and press the PS button.
- Step 4: In the Safe Mode menu, select ‘Update System Software’ and ‘Update from the Internet’.
- Step 5: Follow the prompts on the screen to complete the update.
After updating your system software, the LAN Cable Not Connected error should disappear.
Method 2: Rebuild Your PS5’s Database and Clear System Software Cache
Rebuilding your PS5’s database and clearing its system software cache can help resolve the ‘PS5 LAN Cable Not Connected’ error. This method does not delete your games or apps.
Here’s how to do it:
- Step 1: Boot your PS5 into Safe Mode (follow the steps in Method 1).
- Step 2: Select ‘Clear Cache and Rebuild Database’ in the Safe Mode menu.
- Step 3: On the following page, select ‘Rebuild Database’ and allow the process to complete.
If the error persists after rebuilding the database, go back to the Safe Mode menu, select ‘Clear Cache and Rebuild Database’, and then choose ‘Clear System Software Cache’. This won’t delete your data or reset your console.
Method 3: Restore Your PS5’s Default Settings
Restoring your PS5 to its default settings is another effective way to resolve the ‘PS5 LAN Cable Not Connected’ error. This method resets all your network settings to their factory state but does not uninstall any of your games or apps.
Follow these steps:
- Step 1: Boot your PS5 into Safe Mode (follow the steps in Method 1).
- Step 2: Connect your DualSense controller to your PS5 using a USB cable.
- Step 3: Select ‘Restore Default Settings’ in the Safe Mode menu. Your PS5 will restore all settings to their original state.
Method 4: Power Cycle Your Router and Console
Sometimes, the ‘PS5 LAN Cable Not Connected’ error could be due to issues with your router. Power cycling your router and console could resolve this issue.
Here’s how to do it:
- Step 1: Restart your router using the ‘Power’ button or ‘Restart’ option in the portal.
- Step 2: Unplug the Ethernet cable from your router and console, then reconnect it.
- Step 3: Check for firmware updates for your router from its configuration page.
- Step 4: Power cycle your router by turning it off, unplugging it from the power source for about a minute, and plugging it back in.
- Step 5: Power cycle your console by pressing and holding the ‘Power’ button until the white light stops flashing and the console shuts down. Unplug the power cable, wait for 30-60 seconds, plug it back in, and turn your console back on.
If this method resolves the issue, you’re all set. If not, try the next method.
Method 5: Try a Different LAN Port and Ethernet Cable
If the ‘PS5 LAN Cable Not Connected’ error persists even after trying all the above methods, it’s likely a hardware issue. The problem could be a loose connection between your Ethernet cable and the LAN port on your router or console.
Try plugging the Ethernet cable into a different LAN port on your router. If that doesn’t work, try using an Ethernet cable with a secure tip that fits snugly into your PS5’s LAN port.
If none of these methods works, and your PS5 is still under warranty, contact Sony for further assistance. They may be able to fix or replace your console at no cost. If your PS5 is no longer under warranty, it’s still worth contacting Sony for potential solutions.
That’s all for our Guide on how to fix the ‘PS5 LAN Cable Not Connected’ error in 2023. We hope these methods help you enjoy a seamless gaming experience on your PS5.
